Ordering Information
 
Domestic (US) Orders
  • Please fax, email, mail, or call-in your order.  Include an email address or fax number where we can send an order confirmation and shipment tracking information. Small quantities generally ship same or next day. Please contact us if you need lead times for larger quantities.
  • Credit cards are preferred (Master Card, Visa, or American Express).  We also accept prepayment,  COD, and net 30.  Net 30 customers must provide bank and credit references to establish an account.
  • Credit card customers please provide the following:
    • Name on card
    • Card#
    • Expiration
    • Billing address (address where statements are sent)
    • Security Code (if known, usually last 3-4 digits on the signature area, or on front)
  • Domestic orders ship Federal Express (www.fedex.com), UPS (www.ups.com), or DHL (www.dhl.com). Please indicate your shipment preference:
    Overnight Early AM - Early morning deliveries, next business day
    Overnight AM - Delivery by 10:30 a.m., next business day
    Overnight Economy - Afternoon delivery, next business day
    2- Day - Afternoon delivery, second business day
    3 Day - Afternoon delivery, third business day
    Ground - Reliable day-definite 1-5 day delivery to every business in the U.S.
    To charge shipping directly to your carrier account, please include FedEx/UPS/DHL acct# with order.
  • MA residents please add 5% sales tax (or include tax exempt credentials)
  • We are committed to customer satisfaction.  All products are covered by a 30-day full-refund return policy and a 3-year warrantee.
     

 

International Orders

 

  • We welcome international orders.  Please check the listing below to see if there is a distributor for your country.  Otherwise please fax, email, mail, or call-in your order directly to us.  Include an email address or fax number where we can send an order confirmation and shipment tracking information. Small quantities generally ship same or next day. Please contact us if you need lead times for larger quantities.
  • Credit cards are preferred (Master Card, Visa, or American Express).  We also accept prepayment via international money order or bank wire transfer.  All prices are in US dollars.
  • Credit card customers please provide the following:
    • Name on card
    • Card#
    • Expiration
    • Security Code (if known, usually last 3-4 digits on the signature area, or on front)
  • For products that include a US power supply, an international power supply can be substituted for $20 (US) additional.  The international power supply handles a wide power range (90-264 VAC,  47-63 Hz) and comes with a set of outlet plugs suitable for most countries.
  • Export pricing is FOB origin. Shipping cost will be added to the invoice.  Shipments are on the basis of DDU (Delivered Duty Unpaid-Foreign Port of Destination).  The buyer is responsible for any import taxes and duties.
  • Foreign orders ship Federal Express (www.fedex.com), UPS (www.ups.com), or DHL (www.dhl.com).
  • To charge shipping directly to your carrier account, please include FedEx/UPS/DHL acct# with order.
International Distributors:
 

Australia
Atlantek Vision Pty Ltd
Contact: Sales
Phone: 02 6281 1870
Fax: 02 6282 2871
Email: sales@atlantek.com.au 
Web:
www.atlantek.com.au 
 

India
MENZEL LABORTECHNIK
404A Bezzola Complex
Sion Trombay Road
Chembur
MUMBAI 400071.INDIA.
Contact:  Anish Soneja
Phone:  91 22 67993158
Fax:      91 22 67993159
Email:  menzelab@vsnl.com
Website:  www.menzelab.com
 

Israel
BZ-COM LTD
15 Gan Hadrom
MPO Evtach 79255
Israel
Contact:  Amir Ben-Zeev
Phone:  +972-8-8523548
Fax:  +972-8-8565825
Email:  info@bz-com.com 
Website:  www.bz-com.com 
 

Japan
AD Science Co.
2-2-7 Hon-cho Funabashi-city
Chiba-pref 273-0005
Japan
Contact:  Hidenori Watanabe
Phone:  81-47-434-2090
Fax:  81-47-434-2097
Email:  watanabe@ads-img.co.jp 
Website:  www.ads-img.co.jp 
 

Singapore
Benchmark Systems (S) Pte Ltd.
629 Aljunied Road
#08-19 Cititech Industrial Building
389838
Singapore
Contact:  Stanley Loke
Phone:  (65) 6749 3372
Fax:  (65) 6749 3326
Email:  smloke@bss.com.sg 
Website:  www.bss.com.sg 
 

South Korea
Mythos Corporation
(143-301) # 5-11, Noyu 1Dong, Kwangjin Gu,
Seoul,
Korea
Contact:  Andy Hwang
Phone:  82-2-497-3131
Fax:  82-2-497-3151
Email:  ahwang@mythos.co.kr
Website:  www.mythos.co.kr  
 

Taiwan
G4 Technology Co., Ltd
1F, No.16-1, Ln.345, Long-Jiang Rd,
Taipei, 104,
Taiwan
Contact:  Ken Chou
Phone:  +886-2-25031803
Fax:  +886-2-25031802
Email:  ken@g4.com.tw 
Website:  www.G4.com.tw 
 

ALL OTHER COUNTRIES
Vivid Engineering
418 Boston Turnpike #104
Shrewsbury, MA 01545
USA
Contact:  Sales
Phone:  508-842-0165
Fax:  508-842-8930
Email:  info@vividengineering.com 
Website:  www.vividengineering.com  

 

 

 


Vivid Engineering

 418 Boston Turnpike #104
Shrewsbury, MA 01545
USA
Phone:  508-842-0165
Fax:       508-842-8930

Email: info@vividengineering.com

 

Camera Link Member Company
Automated Imaging Association Member