Ordering Information
Please scroll down for international ordering...

 
Domestic (US) Orders
  • Please fax, email, or call-in your order.  Include an email address or fax number where we can send an order confirmation and shipment tracking information. Small quantities generally ship same or next day. Please contact us if you need lead times for larger quantities.
  • Credit cards are preferred (Master Card, Visa, or American Express) for small orders.  We also accept PayPal, prepayment, and net 30.  Net 30 customers must provide bank and credit references to establish an account.
  • Credit card customers please provide the following:
    • Name on card
    • Card#
    • Expiration
    • Billing address (address where statements are sent)
    • Security Code (for Visa only, last 3-4 digits on the signature area)
  • Domestic orders ship Federal Express (www.fedex.com) or UPS (www.ups.com). Please indicate your shipment preference:
    Overnight AM - Delivery by 10:30 a.m., next business day
    Overnight Economy - Afternoon delivery, next business day
    2- Day - Afternoon delivery, second business day
    3 Day - Afternoon delivery, third business day
    Ground - Delivery within 5 business days
    To charge shipping directly to your carrier account, please include FedEx/UPS acct# with order.
  • MA residents please add 5% sales tax (or include tax exempt credentials)
  • We are committed to customer satisfaction.  All products are covered by a 30-day full-refund return policy and a 3-year warrantee.
     

 


International Orders

 

  • We welcome international orders and ship round the globe!  Please check the listing below to see if there is a distributor for your country.  Otherwise please fax, email, or call-in your order directly to us.  Include an email address or fax number where we can send an order confirmation and shipment tracking information. Small quantities generally ship same or next day. Please contact us if you need lead times for larger quantities.
  • Credit cards are preferred for small orders (Master Card, Visa, or American Express).  We also accept PayPal and  prepayment via bank wire transfer.  All prices are in US dollars.
  • Credit card customers please provide the following:
    • Name on card
    • Card#
    • Expiration
    • Security Code (Visa only, last 3 digits on the signature area)
  • Export pricing is FOB origin. Shipping cost will be added to the invoice.  Shipments are on the basis of DDU (Delivered Duty Unpaid-Foreign Port of Destination).  The buyer is responsible for any import taxes and duties.
  • Foreign orders ship Federal Express (www.fedex.com), UPS (www.ups.com), or DHL (www.dhl.com).
  • To charge shipping directly to your carrier account, please include FedEx/UPS/DHL acct# with order.
International Distributors:
 

Australia
Atlantek Vision Pty Ltd
Contact: Sales
Phone: 02 6281 1870
Fax: 02 6282 2871
Email: sales@atlantek.com.au 
Web:
www.atlantek.com.au 
 

China
Beijing Image Technology Development Co., Ltd
Rm1#1705, Guoji Keji Chuangye Garden
No.1 Shangdi Xinxi Road,
Haidian District,
Beijing, China,100085
Contact:  Sales
Phone:  +86-10- 82895362
Fax:  +86-10- 82894577
Email:  vision@cnimage.com
Website:  www.cnimage.com 
 

India
Menzel Vision & Robotics Pvt Ltd
4a Bezzola Complex
Sion Trombay Road
Chembur
Mumbai 400071
Tel 67993158
Contact:  Sales
Phone:  +(91)-(22)-67993158/ 67993058
Fax:  +(91)-(22)-67993159/ 66466118
Email:  sales@menzelrobovision.com
Website:
  www.menzelrobovision.com


Italy
Image S SRL
Via Tommaso Grossi 31
22066 - Mariano Comense
Italy
Contact:  Marco Diani
Phone:  
+39(031)746512
Email:  marco.diani@imagessrl.com
Website:  www.imagessrl.com


Japan
AD Science Co.
2-2-7 Hon-cho Funabashi-city
Chiba-pref 273-0005
Japan
Contact:  Hidenori Watanabe
Phone:  81-47-434-2090
Fax:  81-47-434-2097
Email:  watanabe@ads-img.co.jp 
Website:  www.ads-img.co.jp 


Korea
Mythos Corporation
#5-11 Noyu 1 Dong
Kwangjin Gu
Seoul, 143-301
Korea
Contact:  Sales
Phone:  822-497-3131
Fax:  822-497-3151
Email:  sales@mythos.co.kr 
Website:  www.mythos.co.kr 
 
 
Malaysia 
Menzel Infomatrix Pte Ltd.
3 Raffles Place, #07-01 Bharat Building
Singapore, 048617
Contact: Sales
Tel: +65 63296431
Fax: +65 63296432
Web Site:
http://www.menzelrobovision.com

Email:  menzinfo@starhub.net.sg
 
 
New Zealand 
Atlantek Vision Pty Ltd
Contact: Sales
Phone: 02 6281 1870
Fax: 02 6282 2871
Email: sales@atlantek.com.au 
Web:
www.atlantek.com.au 
 
 

Singapore 
Menzel Infomatrix Pte Ltd.
3 Raffles Place, #07-01 Bharat Building
Singapore, 048617
Contact: Sales
Tel: +65 63296431
Fax: +65 63296432
Web Site: http://www.menzelrobovision.com

Email:  menzinfo@starhub.net.sg


 

Taiwan
G4 Technology Co., Ltd
1F, No.16-1, Ln.345, Long-Jiang Rd,
Taipei, 104,
Taiwan
Contact:  Ken Chou
Phone:  +886-2-25031803
Fax:  +886-2-25031802
Email:  ken@g4.com.tw 
Website:  www.G4.com.tw 
 

ALL OTHER COUNTRIES
Vivid Engineering
159 Memorial Drive, Suite F
Shrewsbury, MA 01545
USA
Contact:  Sales
Phone:  508-842-0165
Fax:  508-842-8930
Email:  sales@vividengineering.com 
Website:  www.vividengineering.com  

 

 

 



Vivid Engineering


159 Memorial Drive, Suite F
Shrewsbury, MA 01545
USA
Phone:  508-842-0165
Fax:       508-842-8930

Email: info@vividengineering.com

 


Camera Link Member Company
Automated Imaging Association Member