Vivid Engineering

Please scroll down for international ordering...

• Please fax, email, or call-in your order.  Include an email address where we can send an order confirmation and shipment tracking information. 
• Credit cards are preferred (Master Card, Visa, or American Express) for small orders.  Fax is a secure way to send credit card information.  We also accept prepayment via PayPal or wire transfer.  Net 30 is available to customers with an established account.
• Credit card customers please provide the following:
  • Name on card
  • Card#
  • Expiration
  • Billing address (address where statements are sent)
  • Security Code (for Visa only, last 3-4 digits on the signature area)
• Domestic orders ship Federal Express (www.fedex.com) or UPS (www.ups.com).  Please indicate your shipment preference (overnight, 2-day, ground, etc).  To charge shipping directly to your carrier account, please include FedEx/UPS acct#.
• MA residents please add 6.25% sales tax (or include tax exempt credentials)
• Returns are accepted within 60 days of purchase.  A 25% restocking fee will be charged.  

• We welcome international orders and ship round the globe!  Please check the listing below to see if there is a distributor for your country.  Otherwise please fax, email, or call-in your order directly to us.  Include an email address or where we can send an order confirmation and shipment tracking information.
• Credit cards are preferred for small orders (Master Card, Visa, or American Express).  Fax is a secure way to send credit card information.  We also accept prepayment via PayPal or bank wire transfer.  All prices are in US dollars.
• Credit card customers please provide the following: .
  • Name on card
  • Card#
  • Expiration
  • Security Code (Visa only, last 3 digits on the signature area)
• Export pricing is FOB origin. Shipping cost will be added to the invoice.  Shipments are on the basis of DAP (Delivered At Place).  The buyer is responsible for any import taxes and duties
• Foreign orders ship Federal Express (www.fedex.com), UPS (www.ups.com), or DHL (www.dhl.com).  We can also ship TNT if customer provides an account number.
• To charge shipping directly to your carrier account (i.e. EXWORKS basis), please include FedEx/UPS/DHL/TNT acct# with order.  This is our preferred method.
• Returns are accepted within 60 days of purchase.  A 25% restocking fee will be charged. 

Vivid Engineering